Need-to-know concepts, terminology and emerging trends 

Roadmap for success and important tips for maximizing the value of your investment


Factors in the technology purchase decision, plus a framework for evaluating options

Perspectives from hotel executives, industry experts and others in the know 

Information about survey participants, the research methodology and underwriters 


The questions for technology solution providers and consultants that really matter 

Unbiased, comprehensive and insightful

Looking for clear and unbiased expert guidance for taking your hotel revenue management capabilities to to the next level? You found it. 

About Smart Decision GuidesTM
Smart Decision Guides are the hospitality industry's #1 resource for helping hotel executives achieve success with technology. Our resources have been downloaded by decision makers at more than 40,000 companies around the world over the past 12 months

This Smart Decision Guide is the result of primary and secondary research conducted by Starfleet Research, which is the IT market research arm of Starfleet Media and a leader in benchmarking best practices in technology-enabled business initiatives. It was independently produced, without editorial involvement from the company underwriters. Our approach to content production provides for unbiased, fact-based information. It represents the best and most comprehensive information, analysis and recommendations available at the time of publication.

Other popular Smart Decision Guide titles focus on such topics as Hotel Property Management Systems, Hotel Guest Experience Management and Restaurant Management and POS Systems.  

Starfleet Media also publishes Hotel Technology News, the hospitality industry's premier source of information and insights related to technology innovation at top-performing hotels and resorts.

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  • 5th annual edition. 35 pages. Completely revised, updated and expanded. Published Q4 2019
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